Why is my wallet address changing?
We are making the first major update to the way we manage crypto wallets, part of that update will mean that your wallet address will have to change.
This update allows us to move to a more effective system of managing wallets and we will be able to add more cryptos on Quidax.
What crypto will the update affect?
The update change will affect the below cryptos;
- Bitcoin
- Ethereum
- XRP
- USDT
- Dash
- Tron
- BNB,
- Litecoin
Will I have to update my address elsewhere?
Yes, once the new wallet address goes live you will need to update your wallet address if you have saved it on another exchange 👀 or on a crypto wallet service.
We know it’s a bit of a drag, but think of the benefits 😉
Will the process affect my funds?
No, it won’t. Your funds matter to you, and they matter to us too. Rest assured that you won’t lose any money from the update 😃.
What if I send funds to the old wallet address mistakenly?
You can still receive funds using the old address till 11:59 pm (GMT+1), 24th July.
But after that, any funds sent to the old wallet address will take up to 3 days 😱 to enter your crypto wallet on Quidax.
How do I get my new address?
You won’t need to do anything.
Once you go to your crypto wallet address after 1 pm (GMT+1) on Sunday, 11th July you will see your new address.