Welcome to our Help Center
Quidax Nigeria FAQ
Quidax Sign Up
Account Verification
Naira Deposits and Withdrawals
- How to deposit with Direct Bank Transfer (DBT)
- What is QDirect
- How to deposit with Qdirect
- How to withdraw with the Qdirect
- How to deposit with the Pocket(Abeg) Account
- How to withdraw with Pocket App(Abeg)
Buying and Selling Cryptocurrency
Send/Receive Cryptocurrency
- BTC DEPOSIT
- How to check your wallet address
- How can I see my transaction on the blockchain?
- Transaction ID(TxID) or Transaction hash
- Gas or Transaction Fees
- Unsupported Crypto and Unsupported Network
USD Transactions/ USD savings
Qards
Fees & Limits
Quidax Token (QDX)
Quidax Mobile App
- Quidax Live Chat Guide
- Quidax Listed Coins
- App Update
- Understanding Portfolio Balance on the Mobile App
- Price Alert Feature on the Mobile App
- Is the Quidax Mobile App free?
Quidax Business
Exchange Services
- New Wallet Addresses
- Why Do Cryptocurrency Exchanges Have Different Prices for the Same Coin?
- Quidax OTC Desk
- How to cancel orders on the Order Book
- How does Market order work?
- Supported Countries on Quidax
General
- New Device or Location Authorization
- Quidax Launchpad
- How to Clear the Cache of the Quidax App on Android and iOS
- Delete Account
- How can I apply a promo code?
- Does Quidax disable accounts?
Two-Factor Authentication
- How to enable Two-Factor Authentication on a mobile phone
- My Two Factor Authentication (2FA) is not working, I can't access my account, what do I do?
- Google Authenticator Binding Failure
- I lost my phone or can't access my account, how can I disable Two-Factor Authentication on my account?
- 2-Factor Authentication (2FA) FAQ
- How to enable Google Authenticator
Crypto Terminologies
- What are Crypto Wallets?
- What is a Crypto Exchange?
- What is a Hash?
- What is Blockchain?
- What is Stablecoin?
- What is Staking?
Security
- How to change your password/Forgot password
- How to re-enable/unlock your account on Quidax.
- How to prevent a Phishing attack
- Securing your trading account on Quidax
- Security tips
- Is Quidax present on social media?